At Bathroom Furniture, we strive to ensure that you are completely satisfied with your purchase. However, if you need to return or exchange an item, we have a straightforward process to make it as easy as possible for you.

Return & Exchange Process

To initiate a return or exchange, please follow these steps:

  1. Contact Us: Email us at [email protected] within 15 days of receiving your order. Include your order number and the reason for the return or exchange.
  2. Receive Instructions: Our customer service team will provide you with detailed instructions on how to return the item, including the return address and any necessary forms.
  3. Pack the Item: Securely pack the item in its original packaging, including all accessories and documentation.
  4. Ship the Item: Send the item back to us using a trackable shipping method. We recommend using a carrier that provides tracking and insurance.
  5. Receive Confirmation: Once we receive and inspect the returned item, we will notify you and process your refund or exchange.

Return & Exchange Request Template

Subject: Return/Exchange Request – Order #12345

Body:

Dear Bathroom Furniture Team,

I would like to request a return/exchange for my recent purchase. Below are the details:

  • Order Number: #12345
  • Item(s) to Return/Exchange: [List the item(s)]
  • Reason for Return/Exchange: [Provide a brief explanation]

Please provide instructions on how to proceed with the return/exchange.

Thank you,

[Your Full Name] [Your Contact Information]

Refund Process

Once your return is received and inspected, we will process your refund within 5-7 business days. The refund will be issued to the original payment method used during the purchase. Please note that shipping costs are non-refundable.

Non-Returnable Items

Due to hygiene and safety reasons, the following items are non-returnable:

  • Bathroom Mirrors with Shaver Sockets
  • Bluetooth Bathroom Mirrors

If you have any questions or need further assistance, please do not hesitate to contact us at [email protected].

Thank you for choosing Bathroom Furniture. We appreciate your business and are here to ensure your shopping experience is seamless and enjoyable.

© 2025 Bathroom Furniture. All rights reserved.