Welcome to Bathroom Furniture! Below, you’ll find answers to some of the most common questions we receive from our customers. If you don’t find the information you’re looking for, feel free to contact our customer service team at [email protected].
Product Questions
1. What types of bathroom furniture do you offer?
We offer a wide range of bathroom furniture, including Back To Wall Toilet Units, Bathroom Cabinets & Storage, Bathroom Drawers, Bathroom Furniture Packs, Bathroom Mirror Cabinets, and more. Our products are designed to meet various styles and needs, ensuring you find the perfect fit for your bathroom.
2. Are your products suitable for small bathrooms?
Yes, we offer a variety of compact and space-saving solutions, such as Cloakroom Vanity Units and Countertop Vanity Units, which are ideal for smaller bathrooms.
3. Do you offer mirrors with shaver sockets?
Yes, we have a selection of Bathroom Mirrors with Shaver Sockets, perfect for adding functionality and style to your bathroom.
Delivery & Shipping
1. What are your delivery options?
We offer two delivery options: Standard Shipping via DHL or FedEx, which takes 10-15 days after shipping, and Free Shipping via EMS for orders over $50, which takes 15-25 days after shipping.
2. How long does it take to process my order?
Orders are typically processed within 1-2 business days. Once shipped, you will receive a tracking number to monitor your delivery.
3. Do you ship internationally?
Yes, we ship worldwide, excluding certain remote areas. If you’re unsure about delivery to your location, please contact our customer service team.
Returns & Exchanges
1. What is your return policy?
We accept returns within 15 days of receiving your order. Items must be in their original condition and packaging. For more details, visit our Returns & Exchanges page.
2. How do I initiate a return?
To initiate a return, please contact our customer service team at [email protected] with your order details. We will guide you through the process.
Payment & Account
1. What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for your convenience.
2. Can I create an account on your website?
Currently, we do not offer account creation. However, you can place orders as a guest and still receive all the benefits of our services.
Customer Support
1. How can I contact customer service?
You can reach our customer service team via email at [email protected]. We are here to assist you with any questions or concerns.
2. What are your customer service hours?
Our customer service team is available Monday through Friday, 9 AM to 5 PM PST. We strive to respond to all inquiries within 24 hours.